Shipping policy
Hi, thank you so much for visiting and shopping in https://quieterhours.store/
Processing Time
Orders are typically processed within 1-3 business days after payment is confirmed. During high-demand periods or promotions, processing may take slightly longer — we'll notify you by email if there's a significant delay.
Shipping Time
Because we work with fulfillment partners around the world, shipping times vary depending on your location and the item ordered. Estimated delivery times are:
- Standard Shipping: 7-20 business days
- Some items may ship separately and arrive at different times if your order contains multiple products.
Exact estimated delivery windows are shown at checkout and in your order confirmation email.
Tracking
Once your order ships, you'll receive a confirmation email with tracking information. Please allow up to 48 hours for tracking numbers to update after your order ships.
Customs, Duties & Taxes
For international orders, your package may be subject to import duties, taxes, or customs fees imposed by your country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information before placing your order.
Delays
While we do everything we can to ensure timely delivery, Quieter Hours is not responsible for delays caused by customs processing, carrier issues, weather, or other circumstances beyond our control. If your order is significantly delayed, please reach out to us at quieterhours@gmail.com and we'll help track it down.
Incorrect Address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you notice an error after placing your order, contact us as soon as possible at quieterhours@gmail.com — we'll do our best to update it before the order ships, but we cannot guarantee changes once an order has been processed.
Lost or Missing Packages
If tracking shows your order as delivered but you haven't received it, please check with neighbors, household members, or your local carrier first, as packages are sometimes marked delivered slightly before arrival. If you still can't locate your package, contact us at quieterhours@gmail.com and we'll help investigate.
Questions
If you have any questions about your order or shipment, reach out anytime at quieterhours@gmail.com.